The Hard and Soft Side of Laboratory Management
Leading the People/Managing the Process
In these days of constant change, it is not enough to ensure that staff is technically excellent and that high quality data is issued to customers. Laboratory managers are also expected to improve laboratory processes on a continual basis and provide leadership to even more people than in the past. They also face increasing pressure to provide cost-effective service and meet higher expectations from customers. These are areas where the typical manager has not had formal training but has learned to perform on the job.
If you are struggling with these areas or would like to enhance your skills, this conference will provide valuable insights and suggestions to meet your needs. You will also be able to network and exchange ideas with other managers and leaders who share your goal for management excellence. You will return to your daily work with proven tools that you can implement in your laboratory.⇑
| Tuesday, October 24 | |
| 8:30–5:00 pm | Workshops |
| Wednesday, October 25 | |
| 8:30–5:00 pm | Workshops |
| 7:00–9:00 pm | Registration |
| 7:00–9:00 pm | Welcome Reception |
| Thursday, October 26 | |
| 8:00–8:45 am | Continental Breakfast |
| 8:45–9:00 am |
|
| 9:00–9:45 am |
|
| 9:45–10:30 am |
|
| 10:30–11:00 am | Break and Corporate Displays |
| 11:00–11:45 am |
|
| 11:45–12:30 pm |
|
| 12:30–2:00 pm | Networking Lunch |
| 2:00–2:45 pm |
|
| 3:45–3:15 pm | Break |
| 3:15–5:00 pm | Roundtable Discussions
|
| 7:00–9:00 pm |
|
| Friday, October 27 | |
| 7:45–8:15 am | Continental Breakfast |
| 8:15–8:45 am | Business Meeting |
| 8:45–9:30 am | Round Table Summaries |
| 9:30–10:15 am |
|
| 10:15–10:45 am | Break and Corporate Displays |
| 10:45–11:30 am |
|
| 11:30–12:15 pm |
|
| 112:15–12:30 pm | Closing Remarks |
ALMA Pre-Conference Workshops
Conferees may participate in one of the three pre-conference workshops.
Managing the Chemical Analysis Support Laboratory
2-Day Workshop: October 24–25, 2006
Enrollment Fee: $945
Instructor: Claude Lucchesi
This workshop presents the analytical process and the analytical enterprise along with ways to improve the quality, performance and evaluation of the laboratory. This workshop is for new managers and for present managers and supervisors who want a fresh look at ways to manage the chemical analysis support laboratory.
Key topics include:
- Laboratory mission and functions
- Aligning lab with business
- Ways to organize/restructure
- Laboratory design and work flow
- Selection of costly instruments
- Good laboratory operations
- Ways to avoid crises and handle complaints
- Recognition and rewards
- Manager’s leadership style
- Network with other laboratory managers
Workshop Leader: Dr. Claude Lucchesi has had 14 years of management experience with Shell, Sherwin-Williams and Mobil Chemical. Dr. Lucchesi was a cofounder of ALMA and served as its first President. He was the first recipient of the ALMA Distinguished Service Award in Laboratory Management Sponsored by Agilent Technologies. ⇑
Financial Management of Analytical Laboratories
1-Day Workshop: October 24, 2006
Enrollment Fee: $495
Instructor: Wayne Collins
This one-day workshop examines the financial issues facing the laboratory manager to discover options for solving problems and to review key basic financial concepts. Experiences will be shared to provide insight into the obstacles and expected outcomes for the various approaches for managing laboratory budgets.
Key topics include:
- Overview
- Basic financial concepts
- The budget process
- Capital planning
- Procurement/supplier management
- Strategic planning
- Laboratory operational models
- Pricing laboratory services
- Outsourcing
- Managing laboratory maintenance
- Laboratory productivity
- Managing laboratory headcount
- Cost savings initiatives
- Open discussion
Practical details of financial management such as budgeting, cost reduction initiatives, and capital budget justification will be discussed with the emphasis on systems and tools as well as daily operational issues. Workshop participants are expected to share their ideas, experiences, and best practices.
Performance Management of Analytical Laboratories
1-Day Workshop: October 25, 2006
Enrollment Fee: $495
Instructor: Wayne Collins
This one-day workshop takes a strategic view of the laboratory system in the context of current quality philosophies to determine options for achieving best management practices. Experiences will be shared to provide insight into the obstacles and expected outcomes for the various management approaches.
Key topics include:
- The lab manager’s job
- Leadership
- Communication
- Organizational structure and operations
- Laboratory systems
- Management philosophies
- Laboratory quality measures
- Benchmarking
- The performance contract
- Laboratory culture
- Staff development
- Management information and reports
- The laboratory’s role in the business
- The future of the laboratory
Practical details of laboratory management such as leadership styles, managing performance, teams, and communication will be discussed with emphasis on systematic approaches and helpful tools. Workshop participants are expected to share their experiences and best practices.
Workshop Leader: Dr. Wayne Collins managed the laboratories of BP Solvay in Deer Park, Texas for 24 years prior to joining Thermo Electron Corporation in productivity services in 2005. He served as the President of ALMA for the year 2000, writes and publishes the ALMA e-News, and is the current Editor of Managing the Modern Laboratory. ⇑
The Analytical Laboratory in a Regulated Environment
2-Day Workshop: October 24–25, 2006
Enrollment Fee: $945
Instructor: Tony Montana
This workshop is designed for those who either perform laboratory work or manage a laboratory that requires compliance with regulatory or quality system requirements. The course provides a broad overview of quality, standards, and compliance regulations in the laboratory, as well as a review of the laboratory system components that support compliance with quality system regulations as well as science based laboratory management.
Key topics include:
- Similarities and differences between cGMP, GLP, TQM, ISO 9001:2000, and Six Sigma quality.
- Successfully managing a quality system within an analytical laboratory environment.
- Laboratory organization, personnel, and analyst training and certification requirements.
- Laboratory certification and accreditation (ISO 17025).
- Calibration, qualification, and maintenance of laboratory equipment. Review of facility requirements.
- Laboratory deviations, failure investigations, and compliance with OOS requirements.
- Test method development, system suitability, and method verification and validation.
- Laboratory documentation, SOPs, project planning, reporting, record keeping, and management.
- Change control requirements for the laboratory and control systems for implementing change.
- Specification setting and sampling plans.
- Control of laboratory and reference standards
- Good laboratory practices for testing facility operations.
- Preparation and requirements for audits and laboratory inspections.
- Stability testing and product evaluations
Workshop Leader: Dr. Anthony J. Montana currently serves as Vice President of Analytical Development and Quality Control with Garden State Nutritionals in Fairfield, NJ. He has over 28 years experience in the areas of Laboratory and Quality Systems Management within the Chemical, Pharmaceutical, and Nutraceutical Industries. Dr. Montana is a past-President of ALMA. ⇑
General Conference Information
Location
All meetings and workshops will be held at the Holiday Inn Portland-Downtown Convention Center, 1441 NE Second Avenue, Portland, OR 97232. The Holiday Inn’s location offers convenient access to shops, restaurants, and entertainment options. The hotel has free wireless high-speed interest access and free local phone calls.
Accommodations
The hotel room rate for the ALMA conference is $104 for either a single or double room, plus tax. To make reservations call 877-777-2704 or 503-233-2401. Be sure to mention that you are attending the ALMA conference. The deadline for hotel reservations at the conference rate is September 22, 2006.
Getting to the Holiday Inn Portland
The Portland International Airport provides connections to all major domestic and international hubs. The airport is approximately 10 miles from the hotel. The hotel provides complimentary shuttle service to and from the airport. Taxi fares are generally $25-$30 one way.
Driving Instructions from From I-5 North
Take exit 302A toward Rose Quarter/City Center, take the ramp toward Rose Quarter, turn slight right onto North Vancouver Avenue., turn left onto North Weidler Street , turn right onto NE 2nd Avenue From I-5 South: Take the Weidler Street exit (302A) toward Rose Quarter/Broadway, turn right onto Ne Weidler Street, turn right onto NE 2nd Avenue.
Conference & Workshop Registration
- Deadline
The advance conference and workshop registration deadline is September 22, 2006. - Cancellation
Written notice of cancellation must be received on or before September 22, 2006. $30 will be deducted from refunds to cover processing. - Group Discounts
Groups of 3 or more from the same organization may qualify for reduced rates. Please inquire for further details.
You can register two ways.
Please contact ALMA’s office regarding any questions about this Conference.
Analytical Laboratory Managers Association2019 Galisteo Street, Building I-1
Santa Fe, NM 87505
Fax: 505.989.1073
Tel. 505.989.4683
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